Shipping & handling, returns, product availability, backorders and payment

Shipping & Handling

DENTSPLY Tulsa Dental Specialties currently offers free UPS 2nd day air shipping for domestic and Canadian orders over $1,000 on orders completed on our web site. Other shipping methods will be charged at the regular Tulsa Dental rates. Tulsa Dental ships to dental offices, clinics and schools in the 50 United States and Canada, as well as military installations with APO/FPO addresses. We're sorry, but we cannot deliver to P.O. boxes.  MORE>

Returns & Exchanges Policy

Everything you order from DENTSPLY Tulsa Dental Specialties is guaranteed with a 120-day return policy and requires a Return Goods Form. Products returned after 120 days can be returned with a 10% restocking fee. Product must be returned in new, salable condition without any markings. Equipment must be returned unused, in the original package with seal unbroken. Claims related to shipments must be reported within 30 days of invoice date. If you are returning items purchased at a quantity discount price, the credit of these products may result in a price adjustment for products not returned. We cannot accept returns on discontinued or expired products. MORE>

Product Availability & Backorders

Unless we notify you otherwise, DENTSPLY Tulsa Dental Specialties will immediately ship all items in-stock at the time we receive your order. Any items which are currently out-of-stock will be backordered and shipped to you as soon as they are available. In the U.S. and Canada, we will not bill credit card customers shipping charges for backordered products. If you are unsure of your DENTSPLY Tulsa Dental Specialties  account status regarding backorder shipments, please call 1-800-622-1202 or e-mail your account number to our Customer Service department.

Pricing & Payments

Payment Terms

We accept the following credit cards:

  • Visa®
  • MasterCard®
  • American Express®

University, Government and other customers may also purchase items on this site with alternate billing methods using their respective terms.

If you wish to pay C.O.D, you must phone, fax or mail in your order.

Pricing Information

DENTSPLY Tulsa Dental Specialties makes every effort to ensure that all prices are correct and current. However, occasional errors may occur. If this should ever happen on a product you purchase, we will correct the pricing as quickly as possible and satisfy any concerns you may have.

Prices and items are subject to change without notice.